Thank you for selecting the services, software, and website (collectively, the Service) offered by Emergency Connect Inc. and/or its subsidiaries and affiliates (us, we, Emergency Connect Inc. or the Company). Please review these Terms of Service (Terms) as this is a legally binding agreement by you and us. By accepting electronically (for example, by clicking I accept or by accessing or using the Emergency Connect Inc. Services, you consent to these binding Terms. If you do not agree with these Terms, then you may not use the Services.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These
Terms set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Company's Privacy Policy. Our Privacy Policy describes our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Service and informs You of Your privacy rights and how the law protects You. We do not share or sell your data to anyone. Please read Our Privacy Policy carefully before using Our Service.
Emergency Connect Inc. provides a fully customizable Software as a Service (SaaS) that features an AI booking chatbot supporting users in reaching out to their database or potential clients using a Customer Relationship Management (CRM) systems. We also do website design and marketing and advertising consulting.
By placing an Order through the Service, You warrant that You are legally capable of entering into binding contracts.
If You wish to place an Order available on the Service, You may be asked to supply certain information relevant to Your Order,
including, without limitation, Your name, email, phone number, credit card number, expiration date, billing address, and shipping information.
You represent and warrant that: (i) You have the legal right to use any payment method in connection with any Order; and (ii) the information
You provide is true, correct, and complete. By submitting such information, You authorize us to use the information for the purpose of processing your payment.
All Services purchased require a one-time upfront payment and then monthly subscription payments. Payment methods include Visa, MasterCard, American Express, and others as made available.
Fees and Auto- Renewals
The upfront payment is invoiced to you to input your credit card information,
You agree to provide us with accurate and complete billing information (name, address, credit card information, and phone number) and notify us of any changes within 10 days of the change. Your use of the monthly subscription services are subject to the timely payment of your and your customers’ Fees. Fees may include, but are not limited to: subscription fees, ai booking bot fees, technical support fees, add-on service fees, or other usage-based or subscription-based Fees offered by Emergency Connect Inc. as incurred by you and your customers. Fee rates and amounts may change from time to time. Fees for subscription services will be billed in advance of Services on a monthly or annual basis, depending on your subscription plan. For users on monthly billing, payments will be processed with payment information on file, the same day each month until the subscription is canceled.
Payment Data.
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here:
https://stripe.com/privacy
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
If for any reason, your credit card company declines or otherwise refuses to pay the amount owed for the Services you have purchased, we will re-attempt to charge the card on file for a period of 7 business days. If, after re-attempting to charge your card, we are still unable to process the transaction, your Services may be force-canceled for non-payment due to Emergency Connect Inc. sole discretion. Additionally, we may require you to pay any overdue Fees and other amounts incurred (including any third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses. In the event that you dispute any charges on your invoice, You must notify us in writing within thirty (30) days of the invoice date. You must pay all invoiced Fees and charges while the dispute is pending or you waive the right to pursue the dispute. Where you are disputing any Fees or charges, you must act reasonably and in good faith and cooperate diligently with us to resolve the dispute. All Emerrgency Connect Inc determinations regarding your obligation to pay invoiced Fees and charges are final.
Nonrefundable Fees.
All Upfront Fees assessed by Emergency Connect Inc. are non-refundable due to the custom nature of the upfront work and the monthly services. This will also include no refund on subscription fees, or other service fees regardless of whether you actually accessed or used the services during your subscription period. You are solely responsible for any excess Fees incurred by You as a result of an error or omission made by You or a third party. Emergency Connect Inc does not provide Fee refunds or credits for such errors or omissions, or for partially used or unused Service subscription or upfront cost, Except as may be required by law, Emergency Connect Inc. reserves the right to issue or deny a refund or credit in its sole and absolute discretion, at any time, for any reason, and Emergency Connect Inc. determination of if and when to issue or deny a refund or credit is final.
You may cancel your subscription at any time by emailing [email protected].
You are solely responsible for the cancellation of Services associated with your account, and, subject to other provisions of these Terms, you will be responsible for all Fees incurred until such cancellation occurs. No refunds will be provided for your failure to properly cancel the Services associated with your account.
When You create an account, You must provide accurate, complete, and current information. You are responsible for safeguarding Your
password and for any activities under Your account. You agree not to disclose Your password to anyone. Notify Us immediately of any breach of security.
All rights to Emergency Connect Inc. content, and branding are reserved. The website in its entirety including the website content and all of the Services is owned by Emergency Connect Inc. or our licensors and is protected by United States and international laws regarding copyrights, patents, trademarks, trade secrets and other intellectual property or proprietary rights. You are permitted to use the Services only for legitimate business purposes related to your role as a current or prospective customer, developer, partner, supplier or distributor of ours. You shall not copy, modify, create derivative works of, publicly display or perform, republish, download or store, or transmit any website content without our express prior written consent or except as expressly provided in these Teems.
Users understand that they use the services of Emergency Connect Inc. and are accountable for all activity under their accounts and for understanding and using the service in compliance with applicable local laws. Emergency Connect Inc. will not be liable for any of its users using this product in a way that is not in compliance with applicable laws.
Emergency Connect Inc. cannot and does not promise or warrant that any aspect of the Services, including the website or any website content is free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for antivirus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. EMERGENCY CONNECT INC. WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL‑OF‑SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. AS BETWEEN YOU AND EMERGENCY CONNECT INC. YOUR USE OF THE SERVICES, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, IS AT YOUR OWN RISK. THE WEBSITE, INCLUDING THE WEBSITE CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, ARE PROVIDED TO YOU BY EMERGENCY CONNECT INC ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER EMERGENCY CONNECT INC NOR ANY PERSON ASSOCIATED WITH EMERGENCY CONNECT INC MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, SUITABILITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER EMERGENCY CONNECT INC. NOR ANYONE ASSOCIATED WITH EMERGENCY CONNECT INC. REPRESENTS OR WARRANTS THAT THE WEBSITE, INCLUDING THE WEBSITE CONTENT OR ANY SERVICES OR MATERIALS OBTAINED THROUGH THE WEBSITE, WILL BE ACCURATE, RELIABLE, ERROR‑FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. EMERGENCY CONNECT INC. HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE WEBSITE, THE WEBSITE CONTENT, OR ANY SERVICES OR ITEMS OBTAIN THROUGH THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON‑INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
To the maximum extent permitted by applicable laws, you agree to indemnify, defend and hold harmless Emergency Connect Inc. and its affiliates affiliates and their respective officers, directors, employees, contractors, agents, licensors and suppliers from any losses, costs, liabilities, expenses, or legal fees, arising out of your use of or inability to use the site or services, any user postings made by you, your violation of these terms, or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. You may not settle any claims without our prior written consent (which will not be unreasonably withheld).
The Service is controlled, operated, and administered by Emergency Connect Inc. within the United States and may not be available or appropriate for use in other jurisdictions. International users use the Service at their own risk and are responsible for compliance with local laws, restrictions or regulations.
The laws of the California excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
These Terms and any dispute or claim arising out of, or related to, them, their subject matter or their formation (in each case, including non‑contractual disputes or claims) shall be governed by and construed in accordance with the internal laws of the State of California in the United States without giving effect to any choice or conflict of laws provision or rule (whether of the State of California or any other jurisdiction).
Emergency Connect Inc. may terminate these Terms at any time for any reason by giving you written notice, and all licenses, permissions and other rights granted to you hereunder shall immediately terminate (including any license rights granted by third parties). Notwithstanding the termination of these Terms for any reason, the terms governing Intellectual Property, Limitation of Liability, and Indemnification, herein shall survive any such termination of Services.
Emergency Connect Inc. may revise these Terms at its discretion. Continued use of the Service after changes signifies acceptance of the new Terms. The most current version of the Terms will supersede all previous versions. Emergency Connect Inc. encourages you to periodically review the Terms to stay informed of our updates.
If you have any questions about these Terms and Conditions, You can contact us
By email: [email protected]
You can also mail us at:
Emergency Connect Inc.
9903 Santa Monica Blvd. #449
Beverly Hills, CA 90212